Report from anywhere
Use a mobile form or scan a QR code on equipment and locations to report an incident, near miss or hazard.
Incident management
Incident management that turns a report into prevention
Give frontline teams a fast way to report incidents, near misses and hazards. Capture the evidence while it is fresh, investigate the cause and keep the follow-up visible.
From report to prevention
Capture the event. Find the cause. Stop the repeat.
Give people a quick way to report and give investigators, HSE leaders and auditors a complete record of what happened and what changed.
Triage and notification
Set the issue type and priority, record the site and route the report to the responsible people through notifications.
Evidence while it is fresh
Capture photos, location details and body-map information for injuries before the scene or shift changes.
Root cause investigation
Use 5 Whys or fishbone analysis. Record contributing factors, evidence and the root cause.
Corrective and preventive response
Record the immediate response and longer-term preventive plan in the analysis, then assign follow-up actions with owners and due dates.
Register and trends
Review incidents by site, type, priority and status. Use dashboards to see patterns across teams and locations.
A report people can act on
A near miss becomes a change, not a form in a drawer
A worker scans a QR code at a loading dock and reports a near miss with a photo. The report is assigned to the supervisor and the area is made safe.
The investigator uses 5 Whys to find a failed control, records the root cause and documents the immediate and preventive response. The report, investigation and recorded response remain in the incident record for review.
- One incident record with evidence attached
- Root cause method recorded with the investigation
- Immediate and preventive response recorded
How it works
Report, triage, investigate and prevent
A consistent process for every event, from a minor observation to a serious incident.
01
Report
Raise the event from a phone, QR code or desktop form with the evidence available.
02
Triage
Set the type, priority and owner, then notify the people who need to respond.
03
Investigate
Record the timeline, contributing factors and root cause with a structured method.
04
Prevent
Record the response, then track follow-up actions with owners through to closure.
FAQ
Incident management: frequently asked questions
What is the difference between an incident and a near miss?
An incident causes harm, damage or loss. A near miss could have caused harm but did not. Both can be recorded as issues so the same investigation and action process applies.
Can workers report by scanning a QR code?
Yes. QR codes can be placed on equipment or locations. Scanning one opens a report form and records the site and code used.
Can incidents be reported from a phone?
Yes. The incident form works on mobile so teams can report from the field, and the record is saved when the report is submitted.
Does it include root cause analysis?
Yes. Issues can carry a structured root cause analysis using 5 Whys or fishbone, with contributing factors and evidence.
Can we track what happens after the report?
Yes. Priority, status, owners, due dates and investigation notes stay with the incident record. Follow-up actions are tracked in the action process, and the audit log retains changes.
Keep exploring
Ready to see Incident management in action?
Bring one of your own checklists, permits or risk assessments. We will show you how it works in InspecOps in 30 minutes.