Issue intake from any source
Capture findings from inspections, incidents, audits, QR-code reports and manual entries in one issue queue.
CAPA management
CAPA management that keeps every action visible
A clear action record shows who owns the work, when it is due and how its status changed. InspecOps lets you assign an owner, due date and clear status to each action, and keeps the action plan and the issue record in the same system.
The action workflow
From finding to follow-up, without a separate tracker
Collect findings from inspections, incidents and observations, investigate the cause, then manage the actions through a consistent status workflow.
Root cause before action
Use 5 Whys or fishbone analysis to move beyond the symptom and record the cause.
Corrective and preventive response
Record the immediate and longer-term response in the analysis, then manage follow-up actions with clear ownership.
Owners, priorities and due dates
Assign actions to the right people, set priority and due date, and keep the expectation visible.
Status from open to closed
Move actions through open, in progress, completed and closed, with the change retained in the audit log.
Action reporting
Review actions by site, priority, status and due date. Use dashboards to see what is open and where work is accumulating.
A clearer action trail
The finding and the action stay in the same system
A missing guard is recorded during an inspection. The finding is prioritised, the cause is investigated and the corrective and preventive actions are written down.
The follow-up action is assigned with a due date and tracked through its status changes. The issue keeps the original report and root cause, and an action raised from an inspection keeps its inspection and field link, so the trail stays available without a separate spreadsheet.
- Owner and due date on the action
- Root cause recorded before the action plan
- Status changes kept in the audit log
How it works
Capture, analyse, act and track
Simple enough for frontline teams, structured enough for a management review.
01
Capture
Log the issue with the site, priority, photos and the source record.
02
Analyse
Investigate the root cause with a structured method and record the conclusion.
03
Act
Record the response, then assign follow-up actions with owners and due dates.
04
Track
Follow status through to closure and report open actions by site and priority.
FAQ
CAPA management: frequently asked questions
What does CAPA stand for?
CAPA stands for corrective and preventive action. Corrective action addresses an existing problem, while preventive action is intended to stop a similar problem occurring elsewhere.
How is this different from a task tracker?
A task tracker records that something was done. InspecOps keeps the finding, its investigation and the action list in one system, with an audit history, so the context is not lost.
Can we use 5 Whys or fishbone?
Yes. Issues support 5 Whys and fishbone analysis, including contributing factors and a root cause summary.
Can we assign actions to different teams?
Yes. Actions can have multiple assignees, a site, a priority and a due date, and permissions control who can see and update them.
How do we see overdue actions?
Action lists show status and due date, and dashboards can group actions by site, priority and status so overdue work is visible.
Keep exploring
Ready to see CAPA management in action?
Bring one of your own checklists, permits or risk assessments. We will show you how it works in InspecOps in 30 minutes.